Veteran-Owned Business

512-778-TRUE

Emergency Services Services in Central Texas

24/7 Emergency Services When You Need It Most

Emergencies don’t wait, and neither do we. When you call True Neighbor Services, you’ll speak with a knowledgeable professional who can help right away and clearly explain what to expect – no runaround, no surprises. Whether you’re dealing with a burst pipe, flooding, or a gas-related issue, we’re available 24/7 to respond quickly, minimize damage, and restore safety to your home or commercial property.

Call us now and we’ll walk you through your first steps!

Over 40 Years Experience

Four decades across multifamily projects and residential, bringing proven judgment to every repair.

Dependable Communication

We show up, communicate clearly, and finish jobs right so customers feel confident.

Carefully Vetted Team

Every technician is selected for integrity, professionalism, and pride in their craft.

Local, Neighbor Mindset

Built in the South Austin area, we treat every home and business with respect.

Emergency Home Services

When urgent issues arise, fast action is critical. Our team is equipped to respond quickly and resolve a wide range of emergency situations. Call us now and we can walk you through your first steps!

Pipe Bursts

We respond quickly to burst pipes, stopping water flow, repairing damage, and helping prevent further structural issues or costly property damage.

Toilet Installation & Repair

We address overflowing, clogged, or non-functioning toilets to restore safe and sanitary conditions in homes and commercial properties.

Water Heater Repair and Replacement

We repair or replace failing water heaters to restore hot water quickly and prevent leaks that could damage surrounding areas.

Gas Leak Detection, Repair & Installation

We locate and repair gas leaks safely and handle urgent gas line issues to restore safe operation and protect occupants.

Sewer Line Repair and Replacement

We resolve severe backups and sewer line failures to restore proper drainage and prevent hazardous conditions or property contamination.

Sump Pump Installation & Repair (Flood Prevention/Failure)

We repair or install sump pumps to manage rising water levels and help prevent flooding in low-lying areas.

Flood Response Plumbing Services

We respond to active flooding, identifying plumbing causes, stopping water intrusion, and helping mitigate further property damage.

Other General Emergency Home Services

From major leaks to system failures, we handle a wide range of urgent home issues requiring immediate professional attention.

Call Us Now! We’ll be on our way!

Our Emergency Service Approach

Our approach focuses on rapid response, accurate diagnosis, and protecting your property while being upfront about what to expect at every step. When you call, you’ll speak with a knowledgeable professional right away who can guide you through the situation with clear, no-nonsense communication.

We quickly identify the source of the issue, allowing us to take immediate action to stop damage and determine the best repair solution.

When additional work is required, we act fast to plan next steps and coordinate repairs with minimal delay or disruption.

Our priority is limiting damage. We take immediate steps to contain water, protect surfaces, and reduce the impact on your property.

After repairs, we test your plumbing system to ensure the issue is resolved and everything is functioning safely and correctly.

All emergency work is performed to current codes and safety standards, ensuring reliable repairs and long-term peace of mind.

Call us now and we’ll help you know how to act quickly!

Why Choose True Neighbor?

At True Neighbor, we believe great service starts with trust. Built in South Austin and backed by over 40 years of experience and industry wisdom, our team brings a level of professionalism, craftsmanship, and care that goes beyond the typical service call. From small home repairs to large-scale projects, we’ve built our reputation on showing up when we say we will, communicating clearly, and doing the job right the first time. Every interaction, whether it’s your first call or a final follow-up, is handled with the same commitment to quality, transparency, and neighborly care.

We have been working with True Neighbor Services for a few weeks to complete a large plumbing job at my community. They have been extremely communicative, very friendly and respectful to all of our residents, and are ahead of schedule! We look forward to working with them on any future projects that come up.

Frequently Asked Questions

They can disrupt operations, affect tenants, create safety concerns, and lead to costly damage if not addressed quickly.

Yes. We are available around the clock to respond to urgent plumbing issues and restore safe conditions as quickly as possible.

Yes. We regularly respond to issues affecting multiple units and work efficiently to minimize disruption across the property.

We act quickly, prioritize containment, and work efficiently to resolve issues and restore normal operations as soon as possible.

Yes. We work with property managers and maintenance staff to ensure clear communication and efficient response.

Common issues include burst pipes, sewer backups, water heater failures, gas leaks, and flooding caused by plumbing system failures.

We prioritize immediate containment, protect surrounding areas, and take steps to prevent further damage while completing repairs.

Burst pipes, major leaks, sewage backups, gas leaks, and loss of essential plumbing services are all considered emergencies requiring immediate attention.

Shut off your main water supply immediately and contact an emergency plumber to prevent further water damage.

Leave your home immediately, avoid using electrical devices, and contact your gas provider or emergency services before calling a plumber.

We offer 24/7 emergency service and prioritize rapid response to minimize damage and restore your plumbing system as quickly as possible.

We focus on minimizing disruption and protecting your property while performing necessary repairs as quickly and carefully as possible.

Many emergency issues can be resolved immediately, though some situations may require follow-up work depending on the severity.

Call now and we’ll walk you through the first steps to take right away!

You’ll speak with a knowledgeable professional who can help you act quickly, protect your property, and know exactly what to expect next.