About True Neighbor

Our Story & Our Why

True Neighbor was built in South Austin and surrounding area with a simple belief: home and property services should be dependable, professional, and easy to trust.

With over 40 years of experience in the home services industry, we’ve worked on everything from small repairs for neighbors and friends to large-scale multifamily and commercial projects. Along the way, one thing became clear — people weren’t just frustrated by broken systems, they were frustrated by missed calls, unclear timelines, and contractors who didn’t follow through.

True Neighbor was created to be the opposite of that experience. We believe craftsmanship and communication go hand in hand, and that trust is earned through consistency, honesty, and respect. Every project, large or small, is an opportunity to show up, listen, and do the work the right way.

Our purpose goes beyond fixing what’s broken. We exist to bring peace of mind, reduce stress, and make everyday life a little easier for the homeowners, tenants, and property managers who rely on us. One repair, one conversation, and one relationship at a time.

Our Promise

We show up, we listen, and we fix it right, delivering honest service, clear communication, and quality craftsmanship on every project.

Why Choose True Neighbor?

At True Neighbor, we believe great service starts with trust. Built in South Austin and backed by over 40 years of experience and industry wisdom, our team brings a level of professionalism, craftsmanship, and care that goes beyond the typical service call. From small home repairs to large-scale projects, we’ve built our reputation on showing up when we say we will, communicating clearly, and doing the job right the first time. Every interaction, whether it’s your first call or a final follow-up, is handled with the same commitment to quality, transparency, and neighborly care.

Knowledgeable From the First Call: When you reach out, you’re speaking with someone who understands your needs. If we don’t have an immediate answer, we’ll find it, quickly and accurately, so you’re never left guessing.
White Glove Service, Every Step of the Way: We deliver a tailored, high-touch experience from start to finish, treating your home or business with respect and care while ensuring every detail is handled professionally.
Customer-First Follow-Through: Our job isn’t done when the work is finished. We follow up to ensure everything meets your expectations and stands up to our standards ... because long-term trust matters!
Skilled Craftsmanship You Can Rely On: Our trained and vetted technicians take pride in delivering consistent, high-quality work that reflects our commitment to doing things the right way.

Service Areas

We proudly serve South Austin and the surrounding communities:

Buda
Kyle
San Marcos
New Braunfels
Bulverde
Canyon Lake
Seguin
Selma
Wimberley

Our Team

True Neighbor is powered by skilled professionals chosen for both their expertise and character. Below, meet the people who show up every day to earn trust, do quality work, and take care of our neighbors.

Leo Bowers

CEO

Alan Jacobs

CFO

Crystal Bowers

COO

Ven Jacobs

Marketing Director

We have been working with True Neighbor Services for a few weeks to complete a large plumbing job at my community. They have been extremely communicative, very friendly and respectful to all of our residents, and are ahead of schedule! We look forward to working with them on any future projects that come up.

Let’s Take Care of It!

Book your service quickly online or give us a call.
We’re ready when you are.